Correction does much but encouragement does more
Feedback is one of the most powerful tools in communication. It allows us to express our honest opinion of somebody else’s behaviour; wherever it is necessary. In work related situations, it may be necessary for us to provide feedback. If we have a degree of responsibility for another person’s personal and professional development, we will […]
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How to prepare your argument. 8 Golden rules.
There are times in life when you feel that you have been done a disservice or you have not received the quality of service, or product, which you feel entitled to. When this happens, many people bottle it up for fear of having an argument. However, there is nothing to fear from making your feelings […]
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Your assertiveness action plan. How to create it.
A great deal of assertiveness revolves around awareness and theory. At some stage you have to take that awareness and theory and put it into action. An assertiveness action plan is an excellent tool to help you do this. An assertiveness action plan helps you identify each of the difficult situations which you need to […]
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5 Critical elements of a supportive relationship
Throughout your life, you will have many different types of relationships e.g. friendships, intimate relationships and working relationships etc. While each relationship type works in different ways, each works best if it is a supportive relationship. If you look at any relationship which has lasted a long time, you will find that it is generally […]
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Stop keeping secrets and open up to the world
There are many times in life where we wish to keep secrets or hold back from telling the truth. We think that we are protecting ourselves and we even falsely claim that we are trying to spare the other person’s feelings. What we are really doing is sparing ourselves from having to deal with the […]
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Talk to the right person to find the right solution
Of the many emails I get from subscribers, the most common type seems to be people who are having a problem with another person. They don’t seem to be able to solve the issue so they contact me to ask for my help. There are two different types of email these people send me but […]
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What did you communicate? It probably wasn’t what you think
In today’s tip, I want to talk to you about a common communication problem which can cause real conflict in relationships. To listen to the audio, click on the play button below. You can also read the transcript beneath the audio. Assertiveness Tactics ReportYou can learn to communicate more assertively and confidently with my FREE Assertiveness […]
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